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Salsify

salsify.comReporting incidents

Independent assessment — SquidGrid is not affiliated with Salsify. Provider-published information is labeled as such; SquidGrid’s own measurements are observations of network paths, not determinations of fault.

SaaS & business software · SquidGrid tracks Salsify’s own status and independently measures the internet paths that reach it, so you can tell a provider-side problem from a problem on the route to it.

Public — what Salsify is reporting

Current & recent incidents

identified

Intermittent Crawling Errors Affecting Data Freshness

Major impact · 2026-09-25 19:01 UTC · still open per the provider’s page — may be stale

investigating

Walmart Rich Media videos not appearing

Minor impact · 2026-09-22 11:07 UTC

identified

Walmart Marketplace Channel Requirements Update

Minor impact · 2026-09-16 10:45 UTC · still open per the provider’s page — may be stale

Resolved

JSON Custom Channel Export failures

Major impact · 2026-09-24 23:02 UTC

Resolved

Delay in Kroger publications

None impact · 2026-09-21 22:56 UTC

Resolved

Intermittent access issues with Salesforce ticketing

Minor impact · 2026-09-16 09:58 UTC

Mirrored from the provider’s own published status. Times in UTC.

Independent path health

A status page tells you what Salsify has published. SquidGrid independently observes the actual routes from its own worldwide fleet against their own baselines — so when a path moves off its usual range before (or without) a status post, you still see it, and you see where.

Salsify runs its services on other companies’ networks rather than operating its own, so path measurements roll up to its hosting providers. SquidGrid’s assessment of Salsify is its published incident record, archived and analyzed above and kept after the provider’s own page forgets it.

SquidGrid is not affiliated with Salsify.