Support

Everything you need to set up and run SquidGrid — install a probe, put your own links under measurement, and know the moment one of them leaves its baseline.

Your Network

Configuring alerts

Get told when a link leaves its baseline — Slack or webhook, email coming soon. Sensitivity, quiet hours, and how it avoids flooding you.

Reading your dashboard

Your links hop by hop, packet loss, jitter, voice quality, DNS drift, and availability history — what each panel is telling you.

Getting started

Install a probe

Run one lightweight container per site. Unprivileged, no inbound ports, sends measurements only.

Add targets & link sites

Point a probe at the destinations you care about, and measure site-to-site paths in both directions.

How SquidGrid works

How our probes measure

What the fleet sends, at what rate, what it never does, and how a network can be excluded.

Security model

The unprivileged probe, measurements not traffic, account-scoped data, and why we can't see what you run.

Can't find what you need? Email [email protected] and we'll walk you through it — and turn your question into a guide.