Live / Incidents / Pendo
Pendo: Latency issue in US region impacting login, guide delivery and event data processing
Pendo · pendo.ioImpact: majorResolved2026-09-14 16:22 UTC
Public — what happened
Summary
Guide deliverability, data processing, and logins have been restored. There was no loss of data. There may be a small delay in event processing.
Timeline
- Started — 2026-09-14 16:14 UTC
- Last update — 2026-09-14 16:22 UTC
- Resolved — 2026-09-14 20:17 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Pendo against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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