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BigCommerce

bigcommerce.comNo open incidents

Independent assessment — SquidGrid is not affiliated with BigCommerce. Provider-published information is labeled as such; SquidGrid’s own measurements are observations of network paths, not determinations of fault.

SaaS & business software · SquidGrid tracks BigCommerce’s own status and independently measures the internet paths that reach it, so you can tell a provider-side problem from a problem on the route to it.

Public — what BigCommerce is reporting

Current & recent incidents

Resolved

Partial search unavailability

Minor impact · 2026-09-27 18:00 UTC

Resolved

Partial search unavailability

Minor impact · 2026-09-26 20:04 UTC

Resolved

Inaccurate product stock on category pages

Major impact · 2026-09-23 23:14 UTC

Resolved

Webhooks Delay

Minor impact · 2026-09-20 09:01 UTC

Resolved

Contact Center System Outage

Critical impact · 2026-09-16 14:17 UTC

Resolved

Unable to export Catalog using Modern Import/Export

Major impact · 2026-09-14 22:27 UTC

Resolved

Delayed email delivery to Microsoft-hosted inboxes

Minor impact · 2026-09-04 11:59 UTC

Mirrored from the provider’s own published status. Times in UTC.

Independent path health

A status page tells you what BigCommerce has published. SquidGrid independently observes the actual routes from its own worldwide fleet against their own baselines — so when a path moves off its usual range before (or without) a status post, you still see it, and you see where.

BigCommerce runs its services on other companies’ networks rather than operating its own, so path measurements roll up to its hosting providers. SquidGrid’s assessment of BigCommerce is its published incident record, archived and analyzed above and kept after the provider’s own page forgets it.

SquidGrid is not affiliated with BigCommerce.