Live / Incidents / ZoomInfo
ZoomInfo: Chorus - Call Recording
ZoomInfo · zoominfo.comImpact: minorResolved2026-09-02 17:13 UTC
Public — what happened
Summary
During the time frame of 10:45am to 12:40pm ET a subset of calls may not have been recorded. Our Engineering has resolved this, and calls after 12:40pm ET will be recorded as expected. In addition, you may see delays in call processing through the end of the day.
If your meeting was recorded through your video conference provider’s cloud recording, you can manually import the recording file into the Chorus platform. Instructions for this found here: https://help.zoominfo.com/s/article/How-to-Import-a-Recording-Into-Chorus
During the impacted time, some users incorrectly received an email notification stating that their calendar integration was disconnected. Your calendar connection remain
Timeline
- Started — 2026-09-02 17:13 UTC
- Last update — 2026-09-02 17:13 UTC
- Resolved — 2026-09-02 20:57 UTC
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