Live / Incidents / Shopify
Shopify: Some customers experiencing issues with the Shop App
Shopify · shopify.comImpact: majorResolved2026-09-18 13:53 UTC
Public — what happened
Summary
A fix has been implemented and we are monitoring the results.
Timeline
- Started — 2026-09-18 13:40 UTC
- Last update — 2026-09-18 13:53 UTC
- Resolved — 2026-09-18 14:05 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Shopify against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
🔒 Sign in to seeCustomers get the live Provider Assessment Report for Shopify: its full incident track record, what tends to break, and recent public reports of problems.
Included with any paid plan.
Open the Shopify report →