GoCardless: Delayed BACS reports

GoCardless · gocardless.comImpact: majorResolved2026-09-22 15:56 UTC

Public — what happened

Summary

We can confirm that the issue affecting reports for failed payments, mandates, cancellations, and other BACS reports has now been resolved. We have contacted the affected merchants directly with further details. We apologise for any inconvenience this may have caused.

Timeline

Started — 2026-09-21 15:28 UTC
Last update — 2026-09-22 15:56 UTC
Resolved — 2026-09-22 15:56 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach GoCardless against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for GoCardless: its full incident track record, what tends to break, and recent public reports of problems.

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Related: GoCardless status & history. SquidGrid is not affiliated with GoCardless.