Live / Incidents / GoCardless
GoCardless: Intermittent ARUDD-8 failures for Nationwide Bank
GoCardless · gocardless.comImpact: minorinvestigating2026-09-25 15:00 UTC
Public — what happened
Summary
Upon further investigation, we have identified that payments to Nationwide accounts that initially fail with ARUDD-8 are succeeding when retried.
**Action for merchants:** We recommend retrying any Nationwide payments that have failed with ARUDD-8.
We are continuing to monitor the situation and will provide a further update as more information becomes available.
Timeline
- Started — 2026-09-24 17:21 UTC
- Last update — 2026-09-25 15:00 UTC
- Ongoing at last check.
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach GoCardless against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
🔒 Sign in to seeCustomers get the live Provider Assessment Report for GoCardless: its full incident track record, what tends to break, and recent public reports of problems.
Included with any paid plan.
Open the GoCardless report →