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GoCardless: Intermittent ARUDD-8 failures for Nationwide Bank

GoCardless · gocardless.comImpact: minorinvestigating2026-09-25 15:00 UTC
Public — what happened

Summary

Upon further investigation, we have identified that payments to Nationwide accounts that initially fail with ARUDD-8 are succeeding when retried. **Action for merchants:** We recommend retrying any Nationwide payments that have failed with ARUDD-8. We are continuing to monitor the situation and will provide a further update as more information becomes available.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach GoCardless against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: GoCardless status & history. SquidGrid is not affiliated with GoCardless.