Cardiff University: Email: Intermittent issues accessing Microsoft Outlook on the web via mail.cardiff.ac.uk

Cardiff University · cardiff.ac.ukImpact: minormonitoring2026-09-17 08:26 UTC

Public — what happened

Summary

Microsoft has confirmed an issue affecting access to Outlook on the web through certain web addresses. To help avoid this issue, we have updated mail.cardiff.ac.uk so that it now redirects to Microsoft's recommended Outlook web address. Microsoft has implemented a fix and is continuing to monitor the service.

Timeline

Started — 2026-09-16 09:11 UTC
Last update — 2026-09-17 08:26 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

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