Cardiff University: IT Service Disruption - Multiple Services Impacted

Cardiff University · cardiff.ac.ukImpact: noneinvestigating2026-10-02 10:40 UTC

Public — what happened

Summary

We are aware of an issue this morning that has caused disruption to multiple IT services. Most of the affected systems now appear to have stabilised, however there are still reported issues in some areas. We are continuing to investigate the underlying issue with a view to ensuring full resolution. Please continue to report any issues through the normal IT support channels. We will provide a further update in due course. We apologise for any inconvenience caused and thank you for your patience.

Timeline

Started — 2026-10-02 08:16 UTC
Last update — 2026-10-02 10:40 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Cardiff University against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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