Amplify: Customer Support Chat

Amplify · amplify.comImpact: minorResolved2026-08-21 17:58 UTC

Public — what happened

Summary

Some users are seeing relief on this issue after refreshing their browser page. If you refresh your browser and are still experiencing this issue, please continue reaching out to our Support teams via Web Form (https://service.amplify.com/support). We appreciate your patience as we continue to work on this issue. Thank you!

Timeline

Started — 2026-08-17 19:03 UTC
Last update — 2026-08-21 17:58 UTC
Resolved — 2026-09-09 00:52 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Amplify against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Amplify: its full incident track record, what tends to break, and recent public reports of problems.

Included with any paid plan.

Open the Amplify report →

Related: Amplify status & history. SquidGrid is not affiliated with Amplify.