Live / Incidents / Amplify
Amplify: Salesforce Services Disruption
Amplify · amplify.comImpact: criticalResolved2026-09-16 12:56 UTC
Public — what happened
Summary
Our service provider Salesforce is currently experiencing intermittent issues impacting multiple services. As a result, many of our internal teams may be experiencing delays accessing the support tools they need to assist our customers, such as being able to respond to chats, web form submissions, or phone calls.
Customers may also be experiencing intermittent issues navigating Amplify’s Help Center and Customer Onboarding Portal.
We are monitoring this issue with Salesforce and will provide updates as they are made available.
Thank you so much for your patience!
Timeline
- Started — 2026-09-16 12:56 UTC
- Last update — 2026-09-16 12:56 UTC
- Resolved — 2026-09-16 19:22 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Amplify against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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