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Zoom: Service Degradation Affecting Zoom Contact Center Billing and Reporting Service in EU

Zoom · zoom.usImpact: minorResolved2026-08-31 05:38 UTC
Public — what happened

Summary

The issue affecting users using Zoom Contact Center Billing and Reporting Service in EU has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Zoom against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Zoom: its full incident track record, what tends to break, and recent public reports of problems.

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Related: Zoom status & history. SquidGrid is not affiliated with Zoom.