Live / Incidents / Zapier
Zapier: Freshservice - Webhook delivery disruption
Zapier · zapier.comImpact: noneResolved2026-09-04 19:08 UTC
Public — what happened
Summary
The Freshservice disruption is still under investigation. The Freshservice team has confirmed the issue and is working to implement a fix. We’ll provide the next update once we know more. If you’re experiencing this issue, please reach out to our Support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help "https://zapier.com/app/get-help")
Timeline
- Started — 2026-09-01 12:03 UTC
- Last update — 2026-09-04 19:08 UTC
- Resolved — 2026-09-07 12:51 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Zapier against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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