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Aspire: Issue With Earned Revenue in Previous Month

Aspire · youraspire.comImpact: minorResolved2026-09-09 20:56 UTC
Public — what happened

Summary

We have identified an issue where completing a work ticket is causing revenue from open months to be moved to the month selected. At this time, if you have not closed your month, we recommend waiting to do so. If you have already closed your month, no action is required at this time, and we will follow up with next steps once the issue is resolved. Please be on the lookout for follow up communication from our team via email regarding this issue and recommended next steps.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Aspire against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Aspire status & history. SquidGrid is not affiliated with Aspire.