Live / Incidents / Xero
Xero: US: Payroll (Powered by Gusto) - customers will be unable to access US Payroll in Xero
Xero · xero.comImpact: criticalResolved2026-09-28 21:23 UTC
Public — what happened
Summary
Gusto has resolved the issue impacting US customers trying to access and use US Payroll. For further insights, check <a href-"https://gustoapi.statuspage.io/incidents/6f4lcjk2w7vz">Gusto's Status Page</a>
Timeline
- Started — 2026-09-28 20:32 UTC
- Last update — 2026-09-28 21:23 UTC
- Resolved — 2026-09-28 21:23 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Xero against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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