Live / Incidents / Xero

Xero: UK: MTD IT - Some customers receiving errors

Xero · xero.comImpact: minorResolved2026-09-07 18:41 UTC

Public — what happened

Summary

Our team has implemented a fix and we are currently monitoring the results.

Timeline

Started — 2026-09-07 15:30 UTC
Last update — 2026-09-07 18:41 UTC
Resolved — 2026-09-07 19:57 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Xero against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Xero: its full incident track record, what tends to break, and recent public reports of problems.

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Related: Xero status & history. SquidGrid is not affiliated with Xero.