Live / Incidents / Wolt
Wolt: Astra is running slowly, and chat messages are not being sent
Wolt · wolt.comImpact: criticalResolved2026-09-27 05:01 UTC
Public — what happened
Summary
🚨 Service Alert
Hi there!
We're currently looking into an issue that may be affecting Astra service for all countries.
Support associates may experience delay / failure with the chats.
We're switching back to converse for now for all inboxes.
Our team is on it, and we'll share an update here as soon as possible. Thank you for your patience! 💙
Timeline
- Started — 2026-09-27 05:01 UTC
- Last update — 2026-09-27 05:01 UTC
- Resolved — 2026-09-27 05:01 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Wolt against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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