Live / Incidents / WithSecure
WithSecure: Partner Portal and eService access disruption due to third-party service incident
WithSecure · withsecure.comImpact: minorResolved2026-09-16 09:36 UTC
Public — what happened
Summary
We are currently monitoring an ongoing third-party service disruption that is affecting systems used by the Partner Portal and eService.
As a result, some partners and customers may experience intermittent errors, service degradation, or be unable to access certain portal functions. In some cases, the Partner Portal may display the message:
"Looks like the site is temporarily unavailable."
We are actively monitoring the situation with the service provider and will continue to provide updates as more information becomes available.
We apologize for any inconvenience this may cause.
Timeline
- Started — 2026-09-16 09:36 UTC
- Last update — 2026-09-16 09:36 UTC
- Resolved — 2026-09-16 13:32 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach WithSecure against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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