Live / Incidents / WithSecure
WithSecure: Ordering, Provisioning, and Device Management Issues Affecting Elements Portal, Partner Portal, and APIs
WithSecure · withsecure.comImpact: criticalResolved2026-09-03 10:19 UTC
Public — what happened
Summary
We have identified the root causes behind the issues affecting both the Elements Portal and Partner Portal. Our teams are actively working on implementing the necessary fixes as a matter of highest priority.
We will continue to monitor the situation closely and provide further updates as progress is made. We apologize for any inconvenience caused and appreciate your patience while we work to restore full service functionality.
Timeline
- Started — 2026-09-03 04:02 UTC
- Last update — 2026-09-03 10:19 UTC
- Resolved — 2026-09-03 14:12 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach WithSecure against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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