Live / Incidents / WithSecure
WithSecure: Email scanning issues with Elements Collaboration Protection
WithSecure · withsecure.comImpact: minorinvestigating2026-10-02 11:46 UTC
Public — what happened
Summary
Customers using WithSecure Elements Collaboration Protection may experience that some emails are not being scanned as expected. The majority of emails continue to be processed and scanned normally.
Our teams are actively investigating the issue in collaboration with Microsoft and are working to restore full service functionality as quickly as possible.
We will provide further updates as additional information becomes available.
Timeline
- Started — 2026-10-02 11:46 UTC
- Last update — 2026-10-02 11:46 UTC
- Ongoing at last check.
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach WithSecure against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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