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Webflow: [MONITORING] Reports of form submission notification emails not being delivered for some customers
Webflow · webflow.comImpact: criticalResolved2026-09-22 17:05 UTC
Public — what happened
Summary
This incident is now resolved. Form submission notification emails were impacted between 00:46 UTC on September 21 and 15:33 UTC on September 22. New form submissions are now triggering notification emails as expected.
During this time, form submissions continued to be received and saved as expected, and webhook delivery was unaffected. Notification emails that were not delivered during the affected timeframe will not be delivered retroactively.
Affected customers can review submissions from this timeframe via:
- the Forms tab in Site settings
- the data_forms MCP tool
- the Form Submissions API endpoints
We appreciate your patience while we worked with our upstream provider to resolve th
Timeline
- Started — 2026-09-22 13:01 UTC
- Last update — 2026-09-22 17:05 UTC
- Resolved — 2026-09-22 17:05 UTC
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