Live / Incidents / Webex
Webex: Webex Services: Login failures for the Webex API service in the APAC region
Webex · webex.comResolved2026-09-23 14:21 UTC
Public — what happened
Summary
Component Status: Regions: APAC resolved - Services remain healthy and stable, and the issue is now resolved. We appreciate your patience while we addressed this service incident. Sep 23, 14:21 UTC monitoring - Engineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability. Sep 23, 13:49 UTC identified - Engineering has identified the issue and is currently working towards service restoration. We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur. Thank you for your continued patience as we address this service incident. Sep 23, 12:40 UTC in
Timeline
- Started — 2026-09-23 12:28 UTC
- Last update — 2026-09-23 14:21 UTC
- Resolved — 2026-09-23 14:21 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Webex against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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