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Webex: Gateway and Solutions: Some users may experience intermittent degraded audio/video quality when joining Microsoft Teams meetings via VIMT
Webex · webex.comResolved2026-09-08 14:30 UTC
Public — what happened
Summary
Component Status: Regions: N. America (East), N. America (West) resolved - Services remain healthy and stable and the issue is now resolved. We appreciate your patience while we addressed this service incident. Sep 8, 14:30 UTC monitoring - Engineering has completed mitigation activities, and services have been restored. We will continue to monitor to ensure service stability. We appreciate your patience while we addressed this service incident. Sep 8, 14:12 UTC identified - Engineering has identified the issue causing some users in the US region to experience intermittent degraded audio/video quality when joining Microsoft Teams meetings via VIMT. Mitigation steps have been applied to reduc
Timeline
- Started — 2026-09-08 14:12 UTC
- Last update — 2026-09-08 14:30 UTC
- Resolved — 2026-09-15 13:03 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Webex against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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