Live / Incidents / Webex
Webex: Webex Contact Center Enterprise: Users in EMEA may experience intermittent connectivity issues
Webex · webex.comResolved2026-09-30 17:26 UTC
Public — what happened
Summary
Component Status: Regions: EMEA resolved - Services remain healthy and stable. The issue is now resolved. We appreciate your patience while we addressed this service incident. Sep 30, 17:26 UTC monitoring - Engineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability. Sep 30, 13:18 UTC identified - Engineering continues to implement mitigation measures for the issue affecting Webex Contact Center Enterprise where users may experience intermittent connectivity issues. We will provide the next update in one hour or sooner should significant progress occur. Sep 30, 11:50 UTC identified - Engineering continues to execute
Timeline
- Started — 2026-09-30 03:01 UTC
- Last update — 2026-09-30 17:26 UTC
- Resolved — 2026-09-30 17:26 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Webex against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
🔒 Sign in to seeCustomers get the live Provider Assessment Report for Webex: its full incident track record, what tends to break, and recent public reports of problems.
Included with any paid plan.
Open the Webex report →