Live / Incidents / Webex
Webex: Collaboration Control Hub: Some administrators are unable to remote access devices from Collaboration Control Hub
Webex · webex.comResolved2026-09-09 13:20 UTC
Public — what happened
Summary
Component Status: Regions: N. America (West), N. America (East), EMEA, APAC, ANZ resolved - Services remain healthy and stable and the issue is now resolved. We appreciate your patience while we addressed this service incident. Sep 9, 13:20 UTC monitoring - Engineering has completed mitigation activities, and services have been restored. We will continue to monitor to ensure service stability. We appreciate your patience while we addressed this service incident. Sep 9, 12:59 UTC identified - Engineering has made significant progress toward service restoration. We will provide the next update in two hours or sooner if new information becomes available. Thank you for your continued patience as
Timeline
- Started — 2026-09-09 08:20 UTC
- Last update — 2026-09-09 13:20 UTC
- Resolved — 2026-09-16 13:01 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Webex against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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