Live / Incidents / Webex
Webex: Webex Contact Center Enterprise: Users may experience intermittent agent desktop sign-in failures and agent logouts
Webex · webex.comResolved2026-09-22 20:19 UTC
Public — what happened
Summary
Component Status: Regions: N. America (West), N. America (East) resolved - Services remain healthy and stable and the issue is now resolved. We appreciate your patience while we addressed this service incident. Sep 22, 20:19 UTC monitoring - Engineering has completed remediation activities, and the issue affecting Webex Contact Center Enterprise Agent Desktop has been resolved. We are continuing to monitor service recovery to confirm stability. We appreciate your patience while we addressed this service incident. Sep 19, 02:20 UTC identified - Engineering continues to monitor service stability. Validation remains in progress, with no significant changes to report at this time. We will provid
Timeline
- Started — 2026-09-18 19:20 UTC
- Last update — 2026-09-22 20:19 UTC
- Resolved — 2026-09-22 20:19 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Webex against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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