weareplanet: PSM-628883 | Card-Present Gateway - Transaction Volume Disruption

weareplanet · weareplanet.comImpact: minorResolved2026-09-17 14:17 UTC

Public — what happened

Summary

We are currently observing zero transaction volume for a subset of customers. Our teams are actively investigating. If you have not received a direct notification via email, your services are unlikely to be affected.

Timeline

Started — 2026-09-17 14:17 UTC
Last update — 2026-09-17 14:17 UTC
Resolved — 2026-09-17 14:53 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach weareplanet against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: weareplanet status & history. SquidGrid is not affiliated with weareplanet.