weareplanet: PSM-637093 | Elevated Approval Rate Degradation

weareplanet · weareplanet.comImpact: minorinvestigating2026-10-03 03:02 UTC

Public — what happened

Summary

We are investigating an issue causing elevated transaction rejections and reduced approval rates for a subset of customers. Our teams are actively investigating the cause and will provide further updates as more information becomes available.

Timeline

Started — 2026-10-03 03:02 UTC
Last update — 2026-10-03 03:02 UTC
Ongoing at last check.

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach weareplanet against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: weareplanet status & history. SquidGrid is not affiliated with weareplanet.