8x8 CPaaS: Internal Service Issue: Reporting Update Delay - Connect Portal

8x8 CPaaS · wavecell.comImpact: noneResolved2026-09-05 01:11 UTC

Public — what happened

Summary

We are currently experiencing a delay in updating message statuses in the Connect Portal. Status: Message Delivery is NOT affected. Issue: Latency in reporting and transaction logs. We are monitoring the recovery of the reporting queues and will provide an update shortly. For support, contact [email protected].

Timeline

Started — 2026-09-05 01:11 UTC
Last update — 2026-09-05 01:11 UTC
Resolved — 2026-09-05 02:00 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach 8x8 CPaaS against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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