Watermark Insights: Faculty Success ongoing service investigation

Watermark Insights · watermarkinsights.comImpact: majorResolved2026-09-11 13:07 UTC

Public — what happened

Summary

We have successfully identified the cause of the disruption affecting Faculty Success and are working to restore service. We will continue to provide updates as we progress towards fully resolving the issue.

Timeline

Started — 2026-09-11 12:59 UTC
Last update — 2026-09-11 13:07 UTC
Resolved — 2026-09-11 13:45 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Watermark Insights against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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