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WatchGuard Technologies: 2026-09-08 - AMER - Mexico/Central FireCloud PoP connection issue
WatchGuard Technologies · watchguard.comImpact: majorResolved2026-09-09 20:31 UTC
Public — what happened
Summary
All FireCloud services in Mexico/Central Point of Presence (PoP) are operational, and there are no reported connectivity issues.
Customers experiencing authentication or connectivity issues to the Mexico/Central PoP are encouraged to contact WatchGuard Support for assistance.
Our engineering team continues to monitor the services in the region to ensure long-term stability.
Timeline
- Started — 2026-09-08 16:08 UTC
- Last update — 2026-09-09 20:31 UTC
- Resolved — 2026-09-14 08:30 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach WatchGuard Technologies against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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