Live / Incidents / WatchGuard Technologies
WatchGuard Technologies: 2026-09-04 - AMER - Mexico/Central FireCloud PoP connection issue
WatchGuard Technologies · watchguard.comImpact: majorResolved2026-09-04 21:32 UTC
Public — what happened
Summary
WatchGuard deployed new infrastructure to increase capacity for users experiencing connectivity issues affecting the Mexico/Central Point of Presence (PoP) related to the handling of policies. Services our currently restored. Our engineering team continues monitoring and investigating the issue. We will provide another update within the next 4 hours as more information becomes available. We apologize for any impact this may have caused your customers. This issue was affecting connectivity through the Mexico/Central PoP only.
Timeline
- Started — 2026-09-04 17:16 UTC
- Last update — 2026-09-04 21:32 UTC
- Resolved — 2026-09-05 01:54 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach WatchGuard Technologies against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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