Live / Incidents / Vonage
Vonage: China SMS - Delivery degradation of Pre-Registered brands
Vonage · vonage.comImpact: minorinvestigating2026-09-24 10:53 UTC
Public — what happened
Summary
Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China.
We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available.
If you have any questions, please contact api.support.vonage.com
Timeline
- Started — 2026-09-24 10:53 UTC
- Last update — 2026-09-24 10:53 UTC
- Ongoing at last check.
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Vonage against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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