Live / Incidents / Vonage
Vonage: Voice API Latency Issue - USE1
Vonage · vonage.comImpact: minorResolved2026-09-23 10:15 UTC
Public — what happened
Summary
Vonage services have been fully restored following the service interruption impacting your calls, which began at 2026-09-21 01:27 UTC. Full resolution has been confirmed effective 2026-09-22 18:44 UTC.
Thank you for your patience and understanding as we worked to restore services as quickly as possible.
If you have any questions, please contact api.support.vonage.com.
Timeline
- Started — 2026-09-22 03:07 UTC
- Last update — 2026-09-23 10:15 UTC
- Resolved — 2026-09-23 10:15 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Vonage against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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