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Vonage: Voice API Latency Issue - US-East

Vonage · vonage.comImpact: minorResolved2026-09-21 13:42 UTC
Public — what happened

Summary

Vonage services have been fully restored following today's service interruption to your Voice API requests in the US-East-1 region, which began at 2026-09-21 01:28 UTC. Full resolution has been confirmed effective 2026-09-21 04:13 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com OR https://www.vonage.com/support/

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Vonage against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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