Live / Incidents / F5
F5: F5 Distributed Cloud - Service Degradation - Brief Spike in 5xx Responses in Querétaro, Mexico - INC-20260929-518
F5 · volterra.ioImpact: minorResolved2026-09-29 12:35 UTC
Public — what happened
Summary
The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region has been resolved. We are pleased to confirm that services have remained stable and are functioning as expected. This incident is now marked as resolved. If you continue to experience any issue, please contact the F5 Support team for further assistance.
If you have any questions or need assistance, please contact our Support team:
- Email support: [email protected]
- Phone support: For region-specific contact details, please visit:
https://my.f5.com/manage/s/article/K000135931
Thank you for your patience and understanding.
Sincerely,
F5 Distributed Cloud
Timeline
- Started — 2026-09-29 08:29 UTC
- Last update — 2026-09-29 12:35 UTC
- Resolved — 2026-09-29 12:35 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach F5 against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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