Veritone: Third party service disruption impacting our support case management

Veritone · veritone.comImpact: minorResolved2026-09-16 12:44 UTC

Public — what happened

Summary

A fix has been implemented by our third-party provider, and services are beginning to normalize. We are closely monitoring system performance and will provide a final update once full recovery is confirmed. Thank you for your patience.

Timeline

Started — 2026-09-16 09:29 UTC
Last update — 2026-09-16 12:44 UTC
Resolved — 2026-09-16 13:32 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Veritone against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Customers get the live Provider Assessment Report for Veritone: its full incident track record, what tends to break, and recent public reports of problems.

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Related: Veritone status & history. SquidGrid is not affiliated with Veritone.