Live / Incidents / University System of Georgia
University System of Georgia: USG Identity Proxy Issues Reported
University System of Georgia · usg.eduImpact: minormonitoring2026-09-30 11:32 UTC
Public — what happened
Summary
Information Technology Services (ITS) has restored full functionality of the USG Identity Proxy (IDP). We will continue to monitor this system for stability.
If you are still experiencing login issues, please clear your cache from previous browser sessions in order to log into the application successfully.
Clearing Cache and Cookies in Common Browsers (ESS Job Aid)
https://usg.service-now.com/usgsp?id=kb_article_view&sysparm_article=USGKB0012410
If you are still experiencing issues with access after clearing cache, please contact the USG Service Desk at [email protected] or 877-251-2644.
Timeline
- Started — 2026-09-30 02:19 UTC
- Last update — 2026-09-30 11:32 UTC
- Ongoing at last check.
With SquidGrid — where it starts on the route
Independent path health
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