Live / Incidents / U-Haul System
U-Haul System: Assigned Towing unable to be dispatched from Reservation
U-Haul System · uhaul.comImpact: criticalResolved2026-09-09 22:24 UTC
Public — what happened
Summary
Some users are experiencing issues when Dispatching Towing Equipment that is on a reservation.
The Equipment shows as unavailable for selection during the dispatch process.
If you are encountering this issue, please try
Dispatching the Equipment as a walk-in instead.
Steps for Walk-In Rental:
ESL>Equipment> Walk-In Rental.
For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom-left corner of the ESL.
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Timeline
- Started — 2026-09-09 22:24 UTC
- Last update — 2026-09-09 22:24 UTC
- Resolved — 2026-09-09 23:34 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach U-Haul System against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
🔒 Sign in to seeCustomers get the live Provider Assessment Report for U-Haul System: its full incident track record, what tends to break, and recent public reports of problems.
Included with any paid plan.
Open the U-Haul System report →