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Twilio: MMS Delivery Failures From Telstra Australia to a Subset of Twilio Australia Phone Numbers

Twilio · twilio.comImpact: minorinvestigating2026-09-30 21:33 UTC
Public — what happened

Summary

Twilio customers may be experiencing MMS delivery failures from Telstra network subscribers in Australia to a subset of Twilio Australia Phone Numbers. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Twilio against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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