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Twilio: SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India

Twilio · twilio.comImpact: minoridentified2026-10-01 23:03 UTC
Public — what happened

Summary

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Twilio against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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