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Twilio: Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States
Twilio · twilio.comImpact: minorinvestigating2026-10-01 00:30 UTC
Public — what happened
Summary
Twilio customers may be experiencing failure responses and increased latency for Lookup API transactions on Verizon in the United States. Our team is actively investigating the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Timeline
- Started — 2026-09-30 23:25 UTC
- Last update — 2026-10-01 00:30 UTC
- Ongoing at last check.
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