Live / Incidents / Twilio
Twilio: Delivery Failures From Verify to China
Twilio · twilio.comImpact: minorResolved2026-09-30 16:31 UTC
Public — what happened
Summary
We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.
Timeline
- Started — 2026-09-30 15:16 UTC
- Last update — 2026-09-30 16:31 UTC
- Resolved — 2026-09-30 16:31 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Twilio against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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