TRM Labs: Users unable to switch environments

TRM Labs · trmlabs.comImpact: noneResolved2026-09-04 01:15 UTC

Public — what happened

Summary

We’re investigating an issue preventing some users from switching between customer environments. Other functionality may be available, but switching environments is currently affected. As a workaround in the meantime, users can log out and and log back into the environment they wish to switch to.

Timeline

Started — 2026-09-04 01:15 UTC
Last update — 2026-09-04 01:15 UTC
Resolved — 2026-09-04 04:06 UTC

Source of record: provider status page. Mirrored as reported; times in UTC.

With SquidGrid — where it starts on the route

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach TRM Labs against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: TRM Labs status & history. SquidGrid is not affiliated with TRM Labs.