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Tide: Phone calls: temporary audio issues

Tide · tide.coImpact: noneResolved2026-09-10 14:25 UTC
Public — what happened

Summary

We are currently experiencing audio lag on incoming phone calls. Our team is working to resolve this as quickly as possible. During this time, our team may ask you to repeat details to ensure we assist you accurately. Thank you for your patience. If you have any questions, tap ‘Support’ in the app.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach Tide against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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Related: Tide status & history. SquidGrid is not affiliated with Tide.