Live / Incidents / Tide
Tide: Phone calls audio issues
Tide · tide.coImpact: noneResolved2026-09-08 10:50 UTC
Public — what happened
Summary
We're experiencing an issue with incoming phone calls – audio is lagging. As a result, our support team may need to ask you to repeat questions or clarify details.
We are working to resolve this as quickly as possible. Thank you for your patience.
If you have any questions, tap ‘Support’ in the app.
Timeline
- Started — 2026-09-08 10:50 UTC
- Last update — 2026-09-08 10:50 UTC
- Resolved — 2026-09-08 12:33 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Tide against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
🔒 Sign in to seeCustomers get the live Provider Assessment Report for Tide: its full incident track record, what tends to break, and recent public reports of problems.
Included with any paid plan.
Open the Tide report →