Live / Incidents / Tibber
Tibber: 🟡 Tibber support - transfer to a new support platform
Tibber · tibber.comImpact: noneidentified2026-10-01 11:27 UTC
Public — what happened
Summary
Due to our transition to a new support platform, responses from our AI assistant and human support team may take longer than usual. Please rest assured that your question will be handled once the migration is complete and the backlog has been cleared.
We apologise for the delay and appreciate your patience.
Timeline
- Started — 2026-10-01 11:27 UTC
- Last update — 2026-10-01 11:27 UTC
- Ongoing at last check.
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Tibber against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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Open the Tibber report →