Live / Incidents / Telesign System
Telesign System: Phone ID Sim Swap Service Alert - Canada
Telesign System · telesign.comImpact: minorResolved2026-09-30 14:48 UTC
Public — what happened
Summary
Date: 09/28/26
Start Time: 10:19 AM PDT
End Time: 01:15 PM PDT
We received notification from our partner that the issue previously noticed in Canada has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Timeline
- Started — 2026-09-28 20:04 UTC
- Last update — 2026-09-30 14:48 UTC
- Resolved — 2026-09-30 14:48 UTC
With SquidGrid — where it starts on the route
Independent path health
The status page is the symptom. SquidGrid measures the paths that reach Telesign System against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.
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