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SurveyMonkey: Custom data / respondent metadata missing from Individual Response Table and XLS exports

SurveyMonkey · surveymonkey.comImpact: minorResolved2026-10-02 23:12 UTC
Public — what happened

Summary

The issue has been resolved for responses collected since putting the fix in place.

Timeline

Source of record: provider status page. Mirrored as reported; times in UTC.

Independent path health

The status page is the symptom. SquidGrid measures the paths that reach SurveyMonkey against their own baselines — whether the routes carrying your traffic degraded, at which handoff, and who owns that stretch.

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